Betsy Nicoletti

Medical Coding and Compliance Expert, Speaker, Educator, and Auditor

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How to Soothe, Smooth and Improve Difficult People

From: October 25, 2018

To: October 25, 2018

Sponsored by CodingIntel

Register Here

What can you do to prevent letting other peoples’ bad days become your bad days?

We have the answer! Special guest and customer service expert Susan Keane Baker shares about specific behaviors you can use to reduce the number of difficult encounters in your life.

Attend this webinar to learn:

  • Four habits that enhance all relationships
  • How to resolve conflict situations with more confidence
  • The behaviors that demonstrate competency and caring
  • Three ways to respond to people who are angry
  • How to respond to people who can’t get to the point

We expect this webinar to be informative and entertaining. Don’t miss it!

Find out more about Susan on her website.

Filed Under: Uncategorized

Email: support@betsynicoletti.com

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“My organization approached Betsy Nicoletti because we had providers failing coding audits.

Betsy’s name is out there in the coding world as a leader in the field and wanted the best for our providers.

Betsy works with the organization to set up webinars for our new provider on boarding training process (which according to them has been most beneficial), as well as subsequent auditing to ensure provider engagement and understanding.

Betsy’s one on one approach has helped the organization overall by the specialized attention to our specific needs.

I appreciate Betsy’s tactful approach with the providers to lessen their concerns as it relates to proper coding. She is up to date on all of the current changes in coding and maintains the communication whenever warranted.

Overall I have found the experience of working with Betsy as positive and educational. I would not hesitate to recommend Betsy to any organization that needs to improve their coding practices and improve success rates from outside auditing.”

Julie D., LPN
Clinical Performance/Operations Manager

• Develop agenda with Betsy*
• Betsy will customize presentation and prepare learning materials
• 90 minute Zoom, live education session
• 30 days Q&A follow up
• Recording of session to show new hires
• Interactive: everyone hears the same thing and can ask questions

*Betsy’s area of expertise doesn’t include all procedural coding – email to set up a time to discuss your needs