Medical practices must collect revenue quickly and at the lowest possible cost. Manual systems, collecting months after the date of service and submit and hope for the best result in lower payments and net revenues. From the first phone call or emergency visit to a zero balance, practices must use up-to-date technology and work processes to effectively collect patient and insurance due balances. For each step in the revenue cycle, this session will describe the optimal processes and technology to yield results.
Learning objectives:
- Assess the effectiveness of Revenue Cycle Management in their practice
- Identify one key process and one technology for improvement
- Measure current denial rate, define a strategy for decreasing and set a goal to re-measure quarterly